Frequently Asked Questions
When will my orders be shipped?
All orders are shipped within 24 hours.
Which cargo company do you work with?
We work with Yurtiçi Kargo.
Do you provide international shipping?
Yes, we also offer international shipping.
How much is the shipping fee?
Free shipping on all orders!
How can I track the status of my order?
Once you've shipped your order, you'll receive a shipping confirmation email with a 'Track Your Order' button. Clicking this button will take you to the carrier's tracking page where you can view live updates!
What is the return period?
You have 14 days to return or exchange your products.
Can I exchange products?
Yes, exchanges can be made within 14 days.
What are the return conditions?
All returns are accepted unconditionally as long as the product is returned in its original condition.
How is payment security ensured?
All transactions are encrypted and secure. As stated in our legal agreement, your information will never be shared with third parties. You can shop with confidence!
